GDPR Compliance Policy

This GDPR Compliance Policy explains how Jet Set & Go Travels LLC (“we,” “us,” or “our”) processes personal data of individuals located in the European Economic Area (EEA), United Kingdom (UK), and Switzerland (“Europe”) when they use www.jsg-travel.com or contact our support team.

This policy should be read together with our Privacy Policy, Cookies Policy, Terms & Conditions, and other applicable policies.

1) Who We Are (Data Controller)

Jet Set & Go Travels LLC acts as the data controller for personal data processed through our website and customer support operations.

Company Information

Legal Entity: Jet Set & Go Travels LLC
Company Number: B20250387348 (California)
Registered Address: 11976 Bellehaven Way, Victorville, CA 92392, USA
Website: www.jsg-travel.com
Email (Privacy Requests): Support@jsg-travel.com

2) Scope

This policy applies when you:

• Use our website (searching, booking, browsing)
• Contact us via phone, email, or live chat
• Request support after booking
• Interact with our advertisements (where applicable)

3) Personal Data We Collect

A) Identity & Contact Data

• Name, email address, phone number
• Billing and booking contact details

B) Booking & Travel Data

• Flight details (routes, dates, passengers)
• Passenger information required for booking (e.g., name, date of birth, nationality, passport details if required)

C) Payment Data

• Transaction details and payment status

We do not store full card details in our systems. Payments are processed through secure systems.

D) Technical Data

• IP address, browser type, device information
• Website usage data and cookies

E) Communication Data

• Email, chat, and support interactions

4) How We Use Your Data

• Provide flight search and booking services
• Process reservations and send confirmations
• Offer customer support and post-booking assistance
• Improve website performance and user experience
• Prevent fraud and ensure security
• Comply with legal and regulatory requirements
• Conduct marketing activities where permitted

5) Legal Basis for Processing

• Contract: To provide requested services
• Legal Obligation: To meet regulatory requirements
• Legitimate Interests: Business operations, security, and service improvement
• Consent: For optional cookies and marketing (where required)

6) Sharing of Data

We may share data with:

• Airlines and service providers (to complete bookings)
• Payment processors (for secure transactions)
• IT, hosting, and support service providers
• Analytics and advertising providers (where permitted)
• Authorities when required by law

We do not sell personal data.

7) International Data Transfers

As we operate globally, your data may be processed outside Europe. We take appropriate safeguards to protect your data in such cases.

8) Data Retention

We retain data only as long as necessary for service delivery, legal compliance, and dispute handling. Data is deleted or anonymized when no longer required.

9) Security Measures

• Access controls and restricted permissions
• Secure systems and monitoring
• Encryption where appropriate

10) Your Rights (GDPR)

You may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with a data authority

11) Exercising Your Rights

To submit a request, contact us at Support@jsg-travel.com with your details and request type. We may verify your identity before processing.

12) Children’s Data

Our services are not intended for minors without proper consent. If such data is identified, we will take steps to remove it.

13) Policy Updates

This policy may be updated periodically. The latest version will always be available on our website.

14) Contact

Jet Set & Go Travels LLC
11976 Bellehaven Way, Victorville, CA 92392, USA
Website: www.jsg-travel.com
Email: Support@jsg-travel.com