Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of www.jsg-travel.com (the “Website”) and any booking, communication, or service interaction with Jet Set & Go Travels LLC (“we,” “us,” or “our”). By using our Website or purchasing services, you agree to these Terms. If you do not agree, please do not use our services.

Company Information

Legal Entity: Jet Set & Go Travels LLC
Company Number: B20250387348 (California)
Registered Address: 11976 Bellehaven Way, Victorville, CA 92392, USA
Website: www.jsg-travel.com
Email: Support@jsg-travel.com
Customer Support: +1-833-245-2018

1) Definitions

• “Website” refers to www.jsg-travel.com
• “We / Us / Our” refers to Jet Set & Go Travels LLC
• “You / Customer” refers to any user of our services
• “OTA” means an independent Online Travel Agency acting as an intermediary
• “Airline” refers to the operating carrier
• “Booking” refers to a travel reservation request
• “Ticketed” means e-ticket issued with a valid ticket number
• “Fare Rules” means airline conditions (changes, refunds, baggage, etc.)
• “Service Fee” means our processing/support fee (if applicable)

2) Independent Travel Agency

Jet Set & Go Travels LLC is an independent Online Travel Agency (OTA). We are not owned, operated, or endorsed by any airline. Airline names and trademarks are used only for identification.

3) Our Services

• Search and compare flight options
• Facilitate booking requests
• Provide customer support
• Assist with post-booking requests (as permitted)

We do not:

• Operate flights
• Control airline schedules or decisions
• Guarantee fares before ticket issuance

4) Pricing & Availability

Flight prices and availability are dynamic and may change at any time before ticket issuance. A booking is confirmed only after an e-ticket is issued.

5) Booking & Ticketing

• Bookings may be pending, processing, or ticketed
• Ticket issuance depends on payment approval and availability
• We may request verification to prevent fraud

6) Fees & Payments

• Total price may include airfare, taxes, and service fees
• Service fees are non-refundable unless required by law
• Bank or currency charges are not controlled by us

7) Changes, Cancellations & Refunds

All changes and refunds are subject to airline fare rules. Additional charges may apply, including airline penalties, fare differences, and service fees.

8) No-Show & Missed Flights

If you miss a flight, the airline may cancel remaining segments. Refunds are typically not allowed unless permitted by fare rules.

9) Schedule Changes

Airlines control schedule changes and cancellations. We may assist, but final decisions are made by the airline.

10) Travel Requirements

You are responsible for passports, visas, and all travel documents. We are not liable for denied boarding due to documentation issues.

11) Payments & Security

We use secure payment processes and may cancel bookings if fraud is suspected.

12) Chargebacks

If you initiate a payment dispute, services may be paused until resolution.

13) Communication

You agree to receive booking-related communications. Calls may be recorded for quality and security.

14) Website Use

You agree not to:

• Use the website for illegal purposes
• Provide false information
• Abuse or harm our systems or staff

15) Disclaimer

Services are provided “as is.” We do not guarantee uninterrupted service or error-free operation.

16) Limitation of Liability

We are not responsible for airline decisions, delays, or cancellations. Liability is limited to service fees paid, where permitted by law.

17) Governing Law

These Terms are governed by the laws of California, USA.

18) Updates

These Terms may be updated. Continued use of the website means acceptance.

19) Contact

Email: Support@jsg-travel.com
Customer Support: +1-833-245-2018