This Unaccompanied Minor Policy explains how travel requests involving unaccompanied minors (“UM” or “UMNR”) are handled for bookings made through www.jsg-travel.com. It applies to all bookings facilitated by Jet Set & Go Travels LLC (“we,” “us,” or “our”).

Jet Set & Go Travels LLC is an independent Online Travel Agency (OTA) acting as an intermediary between travelers and airlines or suppliers. All rules related to unaccompanied minors—including eligibility, documentation, acceptance, and fees—are determined solely by the operating airline and applicable regulations.

1) What Is an Unaccompanied Minor?

An unaccompanied minor is generally a child traveling without a parent, legal guardian, or an eligible accompanying adult as defined by the airline.

Airlines may classify minors under different categories:

Mandatory UM service (required)
Optional UM service (available upon request)
Restricted travel (not permitted on certain routes or itineraries)

Rules vary by airline, route, and travel conditions. You must confirm details directly with the airline before travel.

2) Airline Rules Apply

All unaccompanied minor travel conditions are defined by the airline and may include:

Minimum and maximum age requirements
Domestic vs. international travel restrictions
Limitations on connections, layovers, or late-night flights
Identification requirements for guardians and authorized contacts
Mandatory service fees set by the airline
Required forms and travel documentation

Jet Set & Go Travels LLC cannot guarantee acceptance of UM travel. Final approval is determined by the airline.

3) Booking Limitations

Due to airline-specific handling requirements:

UM bookings may not always be available through online checkout
Some airlines require direct booking for UM travel
Certain fare types may not support UM service

Restrictions may apply to:

Multi-airline itineraries
Connecting flights
International travel requiring additional documentation

If your selected itinerary does not support UM service, alternative options may be required.

4) Documentation & Check-In

Airlines typically require additional documentation and procedures, including:

Completion of airline-specific UM forms
Contact details for drop-off and pick-up individuals
Valid government-issued ID for responsible adults
Consent letters (for international travel where required)
Passport and visa compliance
Early airport arrival for processing

You are responsible for ensuring all documents are accurate and complete.

5) Fees & Charges

Airlines may charge a separate Unaccompanied Minor service fee, which:

May apply per segment or per direction
Varies by airline and route
May be payable at booking or at the airport

Any service fee charged by Jet Set & Go Travels LLC (if applicable) will be disclosed and may be non-refundable unless otherwise stated.

6) Changes & Disruptions

In case of schedule changes, cancellations, or rebooking:

UM eligibility may need to be reassessed by the airline
New itineraries may not qualify for UM service
Additional documentation or fees may apply

All rebooking decisions are controlled by the airline.

7) Denied Boarding or Non-Compliance

If airline requirements are not met, the airline may:

Refuse UM acceptance
Deny boarding
Apply no-show policies under fare rules

Jet Set & Go Travels LLC is not responsible for such outcomes.

8) Parent/Guardian Responsibilities

We strongly recommend that parents or guardians:

Confirm UM rules directly with the airline
Avoid tight connections or complex itineraries
Arrive early at the airport
Carry all required documentation
Ensure timely pick-up at the destination
Monitor flight updates regularly

9) How We Assist

We can help by:

Providing general guidance on UM travel requirements
Checking if selected itineraries may support UM travel
Directing you to airline-specific instructions

Final approval always rests with the airline.

10) Contact

For assistance with UM travel inquiries:
Customer Support: +1-833-245-2018
Email: Support@jsg-travel.com
Live Chat: Available on our website

11) Company Information

Jet Set & Go Travels LLC
Company Number: B20250387348 (California)
Registered Address: 11976 Bellehaven Way, Victorville, CA 92392, USA
Website: www.jsg-travel.com