This No Show Policy explains what may happen if a passenger fails to check in, arrives late, misses a flight, or does not board any segment of an itinerary booked through www.jsg-travel.com. This policy applies to all bookings facilitated by Jet Set & Go Travels LLC (“we,” “us,” or “our”).

Jet Set & Go Travels LLC is an independent Online Travel Agency (OTA) acting as an intermediary between travelers and airlines or suppliers. All no-show outcomes are determined by the operating airline’s fare rules and policies.

1) What Is a “No Show”?

A “No Show” generally refers to a situation where a passenger does not travel on a confirmed flight segment. This may include:

Failure to complete check-in within the airline’s required time
Late arrival at the airport or boarding gate
Missing boarding due to documentation or eligibility issues
Missing a connecting flight due to insufficient transfer time
Not using the first segment of a multi-leg itinerary

The airline determines whether a booking is classified as a no show.

2) Impact on Your Booking

If you are marked as a no show, the airline may:

Cancel all remaining segments of your itinerary, including return flights
Make the ticket fully non-refundable
Apply additional penalties or restrictions
Require purchase of a new ticket at the current fare

Missing one segment of a journey may affect the entire booking depending on airline rules.

3) Refunds After No Show

Refund eligibility is typically limited and subject to airline fare conditions. In most cases:

The ticket may become non-refundable
Only certain unused taxes may be refundable (if allowed)
Partial credits may be issued by the airline in specific cases

Jet Set & Go Travels LLC cannot override airline policies regarding refunds.

4) Rebooking After Missing a Flight

If you miss your flight, rebooking options (if available) are determined by the airline and may include:

No-show penalties
Fare differences
Airline-imposed change fees
Additional service charges (if applicable)

Any service fees charged by Jet Set & Go Travels LLC are non-refundable unless otherwise stated or required by law.

5) How to Avoid a No Show

To reduce the risk of missing your flight, you should:

Verify airport, terminal, and boarding details in advance
Arrive early (typically 2–3 hours before departure for international flights)
Ensure all travel documents (passport, visa, ID) are valid
Complete online check-in where available
Monitor airline updates for schedule or gate changes
Allow sufficient time for connections

6) Missed Connections

If you miss a connecting flight:

On a single booking, the airline may assist based on its policy
On separate bookings, the next segment may be treated as a no show

All decisions regarding delays, cancellations, and re-accommodation are made by the airline.

7) Contact Support

If you expect to miss your flight or have already missed it, contact us as soon as possible:

Customer Support: +1-833-245-2018
Email: Support@jsg-travel.com
Live Chat: Available on our website

Please provide your booking reference, passenger name(s), and travel details.

8) Company Information

Jet Set & Go Travels LLC
Company Number: B20250387348 (California)
Registered Address: 11976 Bellehaven Way, Victorville, CA 92392, USA
Website: www.jsg-travel.com